Joyce Shin

Joyce Shin

Ex-Head of Design Ops, Dropbox | Founder, The Human Edge | Org & people advisor for founders | Ex-Instacart, Dropbox, CNN

I specialize in

Founder Advice
Hiring & Team Building
Mental Health
Hiring
Personal Branding
Story & narrative
Hiring Strategy
Team Building

Built teams. Navigated high-growth. Now I help founders scale their people."

Background & Highlights

Led a 160-person org at Dropbox through two acquisitions and multiple reorgs

Owned a $40M budget; built the recruiting and people analytics function from the ground up

Operator perspective on the people decisions that determine whether you scale

14+ years at the intersection of neuroscience, org design, and business operations

An operator's read on the people decisions that decide whether you scale or stall

Founder of The Human Edge · ex-Dropbox, Instacart, CNN

About me

Hey, I'm Joyce, a founder, operator, and neuroscientist, and the founder of The Human Edge. I work at the intersection of organizational design, business transformation, and people strategy, on one conviction: capability is built, not fixed. That's true of people, and it's true of the teams they build. Who this is a good fit for: - First-time founders, pre- or post-raise - Team leaders looking to hire without a dedicated people or recruiting partner - Founders suddenly managing people for the first time - Startups navigating their first key hires - Teams scaling fast without the infrastructure to match - Founders who want a thinking partner, not a cheerleader Not a fit if you're looking for recruiting support, fundraising pitch coaching, or VC intros. How I can help: - Building your first leadership team - The strategy behind hiring your first 10 people - Org design for high-growth stages - People strategy, pre- or post-raise - Building culture intentionally — as behavior, not slogans - Human performance and team design - Working through organizational change (reorgs, RIFs, rapid growth, international expansion) What we'll do on the call: - Get specific on the people or org problem in front of you right now - Find where your team structure is creating friction - Define what your next hire actually needs to be - Build operating rhythms that scale with you - Figure out where AI belongs in your people practices — and where it doesn't Background & achievements: - Founder, The Human Edge: Advisory on leadership, org design, and people systems - Former Head of Design Operations, Dropbox, led a 160-person org through two acquisitions and multiple organizational transitions - Recovered and rebuilt from traumatic brain injury at age 18 - Worked directly with the Chairman of 1-800-Flowers.com across a portfolio of 10+ consumer brands - B.S. Neuroscience & Behavioral Biology, Emory · MBA, Duke Fuqua

You'll get advice on

  • Human-Centered Startups & Organizational Strategy
  • Organizational and Team Design
  • Mental Resilience
  • People Strategy Pre or Post-Raise
  • Human Performance & Team Design

Real feedback from real sessions

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